Which rate is a specific room promised to a guest that requires management approval?

Prepare for the START Front Desk Representative Test with our quiz. Engage with flashcards and multiple-choice questions, each paired with hints and explanations. Get ready for your exam!

Multiple Choice

Which rate is a specific room promised to a guest that requires management approval?

Explanation:
The concept being tested is how a hotel guarantees a specific room for a guest. When a guest requests a particular room, the front desk may place that room on a hold or mark it as out of inventory so no one else can book it. This is called blocking the room or making it a “number out/blocked room.” Because you’re reserving or guaranteeing that exact room for the guest, it often requires management approval to ensure the room can be held without impacting other reservations or inventory. The other options don’t fit this situation: a day rate refers to daytime use of a room, preregistration is simply reserving in advance without guaranteeing a specific room, and late arrival relates to the guest’s expected arrival time rather than the room assignment.

The concept being tested is how a hotel guarantees a specific room for a guest. When a guest requests a particular room, the front desk may place that room on a hold or mark it as out of inventory so no one else can book it. This is called blocking the room or making it a “number out/blocked room.” Because you’re reserving or guaranteeing that exact room for the guest, it often requires management approval to ensure the room can be held without impacting other reservations or inventory.

The other options don’t fit this situation: a day rate refers to daytime use of a room, preregistration is simply reserving in advance without guaranteeing a specific room, and late arrival relates to the guest’s expected arrival time rather than the room assignment.

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