Which term describes a reservation where the property agrees to hold a room on the guest's arrival date until check-out time?

Which term describes a reservation where the property agrees to hold a room on the guest's arrival date until check-out time?

• A. Guaranteed Reservation
• B. Non-Guaranteed Reservation
• C. Prepayment
• D. Advance Deposit

Answer: (A)

A guaranteed reservation ensures the room is held for the guest’s entire stay, starting from the arrival date through check-out. This is usually backed by a credit card guarantee, so the hotel will keep the room even if the guest arrives late. It protects both sides: the guest has a secure room for the stay, and the hotel won’t release the room to another guest. If the guest doesn’t show or cancels outside the policy, a fee may apply. Non-guaranteed reservations don’t promise the room after a certain arrival time, so the hotel may release it if the guest doesn’t check in on time. Prepayment or advance deposits involve paying for the stay in advance, which can secure the reservation, but they don’t by themselves guarantee the room for the entire stay unless they are tied to a guarantee.

A guaranteed reservation ensures the room is held for the guest’s entire stay, starting from the arrival date through check-out. This is usually backed by a credit card guarantee, so the hotel will keep the room even if the guest arrives late. It protects both sides: the guest has a secure room for the stay, and the hotel won’t release the room to another guest. If the guest doesn’t show or cancels outside the policy, a fee may apply.

Non-guaranteed reservations don’t promise the room after a certain arrival time, so the hotel may release it if the guest doesn’t check in on time. Prepayment or advance deposits involve paying for the stay in advance, which can secure the reservation, but they don’t by themselves guarantee the room for the entire stay unless they are tied to a guarantee.