Which term is used when a guest intends to stay beyond the standard checkout time?

Which term is used when a guest intends to stay beyond the standard checkout time?

• A. Stayover
• B. Late check-out
• C. Vacant and dirty rooms
• D. VIP Rooms

Answer: (B)

Late check-out is the term used when a guest intends to stay beyond the standard checkout time. Hotels set a checkout time to manage room turnover and housekeeping schedules; when a guest needs more time, staff check availability and approve a late checkout, which may be complimentary or incur a fee depending on occupancy or loyalty status. This option ensures the guest can finish tasks or relax a bit longer without being charged for a full extra night, while the front desk updates the reservation accordingly. Stayover describes the ongoing situation of a guest staying past the usual checkout, but it’s more about the status of the stay rather than the policy or process to extend checkout. The other terms refer to room status or type, not the specific action of extending checkout.

Late check-out is the term used when a guest intends to stay beyond the standard checkout time. Hotels set a checkout time to manage room turnover and housekeeping schedules; when a guest needs more time, staff check availability and approve a late checkout, which may be complimentary or incur a fee depending on occupancy or loyalty status. This option ensures the guest can finish tasks or relax a bit longer without being charged for a full extra night, while the front desk updates the reservation accordingly. Stayover describes the ongoing situation of a guest staying past the usual checkout, but it’s more about the status of the stay rather than the policy or process to extend checkout. The other terms refer to room status or type, not the specific action of extending checkout.